Returns & Exchanges

At JETS, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.

• 3.
  Label and Ship

  Print your prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your items, we will process your refund or ship your new exchange size within 5-7 business days.